STUDIO ITALIA TERMS AND CONDITIONS
- A minimum deposit of £199.00 is required before commencement of any work.
- The deposit is non refundable unless the order is cancelled within 48 hours from the time we acknowledge receipt of the money. In this case we will refund the deposit in full.
- The deposit can be forfeited if one of the following situations arises:
- You paid the deposit but you have not provided Studio Italia, within 3 months, the information requested to start to work on the website like logo, pictures, text etc.
- You paid the deposit and Studio Italia have sent you a link to check the completed work done so far but you did not come back within 1 month with your comments/changes/amendments
- The renewal of a domain name has to be paid at least 1 month before the date of expiry. If payment is not received in time, the domain name will be cancelled (therefore the website and all emails associated will stop working) and you may risk that it will not available anymore if you decide to re-register.
- Once our work is completed, you will be liable for the final payment, even if you have decided no to upload the website (“go live”).
- Before to putting the site live, we will require payment of the balance due and a standing order signed.
- 1 month notice is requested if you wish to cancel the monthly fees for the service (hosting, maintenance and update).
- If a monthly payment is not received, we will inform you by email or letter and if after 7 days of the notification being sent, no arrangements have been made by the client, the website and the associated emails will be removed. In order to resume the service, there will be a £75.00 reconnection fee, plus the missed monthly payment, which are both to be received prior to reconnection.